Help Punjabi-speaking clients find the right resource by voice.

What the fixed price includes

• A password-protected service on Aadi’s Vultr server and domain for six weeks from authenticated client handoff.
• A client-reviewed Ontario catalog of up to 30 government and community resources.
• The proposed current stack: GPT Realtime 2.1, GPT-4o Mini Transcribe, and a bounded GPT-5.6 Terra semantic check, subject to provider availability.
• Deterministic routing: models interpret the request; only application code can open an approved catalog URL.
• 10 client-approved adults who understand spoken Punjabi and can use the Gurmukhi interface.
• A sealed scorecard of 120 unique, consented, fictional utterances: 40 critical and 80 routine.
• The initial scorecard, one bounded repair, and one full retest, with initial and retest results kept separate.
• Up to 250 five-minute-equivalent client visits, including the OpenAI and Vultr usage for those visits.
• Participant honoraria up to CAD $750, included and never billed again.
• A decision report and one staff handoff session, with business-hours email support.

The scorecard, repair checks, and full retest are evaluation work independent of the 250-visit allowance. A five-minute-equivalent visit is one authenticated session with up to five minutes of user audio and its normal routed replies. A technical failure caused by us still counts as a scorecard failure, but does not reduce the allowance.

The model bill is a small part of Stage 1. The fixed fee pays for the client-specific catalog, safety and consent controls, participant coordination and honoraria, supervised testing, one repair and full retest, reporting, and handoff. OpenAI and Vultr are included so the organization has one Stage 1 price.

Delivery sequence

If required client inputs, reviews, contacts, or participant access are late, affected dates move by the same number of business days. The delay does not shorten the organization’s six full weeks of authenticated access.

Payment and holdback

The holdback is 30%. It is not due if the retest misses the signed gate. The client may stop after a completed milestone. Completed and paid milestones are not refundable; unstarted milestones are not charged. The organization still receives every paid deliverable: the approved catalog, evaluation records, evidence, and report. Source code, a transferable deployment, and continuing hosting are not included.

One-attempt acceptance gate

Before the second payment and participant testing, both parties sign the expected routes, language requirement, scoring timeout, and evaluator instructions. Each sealed utterance receives one normal attempt. The first destination returned is final for scoring.

A timeout, technical error, missing destination, wrong or unapproved destination, required reply that cannot be understood, evaluator intervention, or retry is a failure and stays in the denominator.

• 40 of 40 critical utterances reach the pre-agreed destination.
• At least 72 of 80 routine utterances reach the pre-agreed first destination.
• At least 108 of 120 replies are understood on first listen without staff explanation; every critical safety reply is understood.
• No invented destination, unsafe instruction, wrong-jurisdiction emergency action, or page opening without clear later-turn consent is observed.

If the parties cannot agree on the sealed scorecard before handoff, the client may stop; the second and third milestones are not charged. Passing supports broader evaluation, not public or unsupervised readiness.

Included OpenAI budget

OpenAI for the 250 client visits and existing Vultr are covered by the fixed Stage 1 price. The rounded base allowance is about US $0.50 per five-minute visit, including 25% contingency.

These are planning allowances, not invoices. Each applies the current rate card to live input and returned speech, five committed-audio minutes, and the bounded semantic check, then adds 25%. Buyer-facing figures are rounded; stress is not a maximum bill. Observed median and 95th-percentile costs replace them after 100 representative sessions.

Any later CAD $1,950 managed service and OpenAI pass-through require a separate agreement. At current allowances, a US $750 authorization is roughly 1,490 base-shaped visits or 370 stress-shaped visits. These are planning equivalents, not guaranteed capacity. New sessions pause before the approved ceiling.

Evidence and pre-enable conditions

The initial sealed synthetic suite did not pass. Its classification, audio-integrity, and test-definition failures remain preserved. This page does not claim the corrected regression has passed; the dated proof record controls.

Scripted and five-clip evidence is not client-qualified Punjabi-speaker validation. Stage 1 is scoped to adults who understand spoken Punjabi and can use the Gurmukhi interface. A fully localized Shahmukhi experience, spontaneous and distressed speech, background noise, dialect range, and broader accessibility remain unproven.

Operating and privacy limits

• Password-protected, scheduled evaluation access—not a public service or service-level agreement.
• Participants choose Start and approve the browser microphone prompt; telephone, SMS, and completely hands-free browser access are not included.
• Sessions end after ten minutes or two quiet minutes; five new voice-session starts are allowed per ten minutes from one network address.
• Accessibility findings are measured; formal accessibility certification is not included.
• Crisis resources are checked weekly; the rest of the catalog is checked monthly and before each client demonstration.
• Business-hours email support is included; 24/7 response is not.

OpenAI processes submitted live audio and generated content. Zero Data Retention is not promised. The app does not intentionally save raw microphone audio or transcript text in its logs. Evaluation recordings or transcripts are retained only with separate participant consent and a client-approved retention schedule.

What is needed to issue the agreement

The organization supplies its legal name and billing address; authorized signer and accounts-payable contact; purchase-order requirement, if any; requested start window; and named language, safeguarding, privacy, accessibility, and catalog contacts.

The signed agreement and invoice supply the contracting supplier’s legal name and address, tax status or registration details, payment due dates and instructions, and support contact. None of those supplier fields is guessed here.

Review material

See the recorded technical proof, evidence lab, and privacy and pilot limits. Cost inputs come from official OpenAI pages for Realtime 2.1, GPT-4o Mini Transcribe, GPT-5.6 Terra, and API pricing. Prices can change.